Coaching is one of the most successful interventions in companies for leadership and talent development.

However as more organizations acquire coaches for their employees, more issues arise for HR and L&D professionals – from increased complexity, admin, and costs; to scattered and decentralized processes.

This was the situation faced by HR specialists at Merck, a global science and technology company. In April this year, Merck launched a global coaching program with bettercoach with the goal of solving these issues.

In the webinar, the following questions are discussed:

• How Merck was able to standardize and simplify the organization of its coaching activities
• How the coach pool was built and implemented
• Which challenges came up during the onboarding phase (and how they were resolved).

0 – 6:00 mins: Introduction of speakers and the company Merck

6:00 – 13:05 mins: Organisation of Coaching activities within Merck before partnering with bettercoach

13:05 – 21:40 mins: Insights into the collaboration with bettercoach

21:40 – 24:50 mins: Process of building up the coach pool for Merck

24:50 – 29:00 mins: Addressing challenges of onboarding a coaching platform provider

29:00 – 31:10 mins: Summary of the biggest improvements for Merck since partnering with bettercoach

31:10 – 45:20 mins: Participant Q&A

45:20 – 46:00 mins: Closing remarks